Terms & Conditions

1. Applicability
1.1 On all offers, orders and agreements of Amal-Design, with exclusion of any other general conditions, these Terms and Conditions (hereafter the Conditions) are applicable. These conditions have been deposited at the Chamber of Commerce in The Hague under number 58391800 and will be sent by us upon request.
1.2 Accepting an offer or placing an order means that you accept the applicability of these Conditions.
1.3 These conditions can only be differed from in writing, in which case the remaining conditions shall remain in force.
1.4 All rights and claims, according to these conditions and in possible further agreements for the purpose of Amal-Design, are also stipulated for Amal-Design by intermediaries and other third parties.

2. Agreement
2.1 An agreement is only carried out after acceptance of your order by Amal-Design. Amal-Design is entitled to refuse orders or attach certain conditions to the delivery, unless explicitly stated otherwise. If an order is not accepted, Amal-Design will communicate this within ten (10) working days after receipt of the order.

3. Prices / Offers
3.1 All offers are non-binding and Amal-Design explicitly reserves the right to change prices, especially when necessary on the basis of (legal) regulations.
3.2 All prices are in euros including VAT, excluding shipping costs

4. Returns
4.1 All items can be returned within 7 days of receipt after which you will get your money back. However this applies emphatically that the seal / packaging of the products must not be broken and the articles are delivered to Amal-Design intact. In accordance with the Distance Selling Act. If this aspect is not taken into account, unfortunately we cannot take back the articles and the amount paid cannot be returned.
4.2 You are obliged to check whether at your home-delivered products meet the order. If this is not the case then you can report this within 7 days by e-mail Amal-Design quoting the order number in the subject line of your email, and a clear explanation why the article does not comply. Amal-Design will replace the item or make the payment undo if it shows that you do not accept the article for valid reasons.
4.3 In the unlikely event that you get sent a product that does not meet the order Amal-Design reserves the right to replace the item with a new one or return the amount paid. In this case the return shipping costs are at expenses of Amal-Design.
4.4 When you send something back, please follow these steps: • Send an e-mail to info@amal-design.com so we expect your shipment. NOTE: In the subject of your email include the order number or invoice number that you’ve received via e-mail. • Pack the items is such a way that damage is avoided. • Address Articles

5. Payments
5.1 Payment shall be made without discount or compensation within fourteen (14) days after the invoice date for deliveries within the Netherlands, and within twenty (21) days after the invoice date for deliveries outside the Netherlands, unless otherwise agreed in writing.
5.2 When exceeding the term of payment you are in negligence from the day that the payment should have been made and from that day you are indebted a delay interest of 1% per month or part of a month of the outstanding amount. If payment is made after a reminder by Amal-Design you are obliged to pay an amount of twenty-two Euros and sixty-nine cents (€ 22.69) administration costs and if Amal-Design outsources its claim for collection, you also pay the collection costs, which are at least fifteen percent (15%) of the outstanding amount, without prejudice the authority of Amal-Design thereof claims the actual extrajudicial collection costs.
5.3 If you default on any payment, Amal-Design is entitled (implementing) to suspend or dissolve the agreement and any related agreements. 5.4 If the prices for the offered products and services increase in the period between the order and its execution, you are entitled to cancel the order or dissolve the agreement within ten (10) days after notice of the increase by Amal-Design.

6. Delivery
6.1 The delivery times specified by Amal-Design are only indicative. Late delivery does not entitle you to compensation nor the right to cancel your order or to terminate the agreement, unless the delay in delivery is such that there cannot reasonably be expected from you to maintain the agreement. You are then entitled to cancel the order or terminate the agreement if necessary.
6.2 Delivery of the products will take place when the products are ready for shipment.

7. Ownership
7.1 The ownership of delivered products is transferred only when all you owe under any agreement to Amal Design has complied. The risk in respect of the products will be passed to you at the time of delivery.

8. Complaints and liability
8.1 At delivery you have the obligation to examine whether the products meet the agreement. If this is not the case, you will notify Amal-Design in writing as soon as possible and in any event within three (3) days of delivery, or after observation is reasonably possible.
8.2 If it is demonstrated that the products do not meet the agreement, Amal-Design has the option to replace the products on their return by new products or to refund the invoice value.
8.3 If for whatever reason you do not wish to purchase a product, you have the right to return the product within fourteen (14) days after delivery to Amal-Design. Returns are only accepted if the product and the original packaging are undamaged, whereby the costs for returns are at your expense.

9. Electronic communications and proof
9.1 For misunderstanding, delays or not duly transmitted of data and messages resulting from the use of Internet or any other means of communication between the Customer and Amal-Design (or third parties engaged by the Customer), Amal-Design is not liable unless and to the extent there might be intentional or negligence on the part of Amal-Design.
9.2 The administration of Amal-Design counts as full proof of the existence, content and implementation of the agreement with the Customer in any case of legal proceedings until the contrary is proved by the party who appeals to the fact that the evidence is not reliable.

10. Force Majeure
10.1 Without prejudice to her further rights, Amal-Design has in case of force majeure the right, at her own choice, to suspend the execution of your order or terminate the agreement without judicial intervention, by notifying you in writing and without Amal-Design being liable for any compensation, unless this would be unacceptable in the given circumstances to standards of reasonableness and fairness.
10.2 Force majeure is defined as any failure that cannot be attributed to Amal design, because it is not due to her fault and not under the law, legal act or generally accepted traffic that is for her account.

11. Miscellaneous
11.1 If one or more provisions of these Terms or any other agreement with Amal Design is in conflict with any applicable provision, the relevant provision will lapse and will be replaced by an Amal-Design new lawful and similar condition.
11.2 Amal-Design is authorized to make use of third parties on the execution of your order (s)

12. Governing Law and Jurisdiction
12.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, including these conditions, strictly Dutch law is applicable.
12.2 All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

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